information ("PII") we may collect from you, what this information will be used for, with whom such
information will be shared, and the security procedures we have implemented to protect your
privacy. PII includes information that can be linked to a specific individual, such as name,
address, phone number or email address.
PERSONAL INFORMATION WE COLLECT AND HOW
WE COLLECT IT
To make travel arrangements and provide other services to you, we will collect personal
information from you, including but not limited to:
● • your name, your mailing address, your phone number, email address, birthday
● • travel preferences such as seat, special meals, and airline preferences;
● • information necessary to facilitate travel or other services, including travel
companion(s)names, emergency contacts, seating preferences and special dietary or
● • personal information provided to customerservice representatives to research and
resolve issues or questions; and
• payment information, including but not limited to your credit card number, card type, cardholder
name, expiration date, and billing address.
We may also collect personal information when you become a member, for sweepstakes entry, to
be able to provide you with a newsletter or other special information, or to be able to provide you
with a brochure or other travel related materials. We do not knowingly collect PII from children
under the age of 13. If you are under the age of 13, please do not provide personally identifiable
information of any kind whatsoever.
Yilb also uses commonly employed Internet technologies to collect additional information about
users. For example, Yilb uses "cookies" to determine how users reach the Web site and to track
general usage patterns once a user is on the Web site. This information is collected and analyzed
in the aggregate in order to improve the function, content, overall appearance, and capability of
the Website. "Cookies" are small pieces of information that are transferred by a website and
stored by your web browser on your computer's hard drive. Most web browsers automatically
accept cookies; however, you can always choose not to accept a cookie by changing your
will limit the range of features available to you on the Web site. Although Yilb requires that your
web browser accept cookies to access the Web site, Yilb does not store any PII in them.
You may receive emails from us about special promotions, surveys, contests, sweepstakes, flight
specials, trip information, or other travel opportunities with Yilb. To assess the effectiveness of
these emails, we may attach a web beacon that provides confirmation when you open an email
from Yilb.com. This only occurs if your computer supports such technology. Yilb also collects
certain technical information from your computer each time you request a page during a visit to
Yilb.com. This information is collected from your computer's web browser to enhance your
experience on our Web site and may include your IP address, operating system, web browser
software (e.g., Netscape Navigator or Internet Explorer), screen resolution, and referrer website.
In addition, authorized Yilb personnel may update your profile to accurately reflect any new profile
information included in communications received from you.
ACTION TAGS AND MULTI SITE ADVERTISING
Yilb does use thirdparty advertising across the Internet. This advertising uses cookie and Web
Beacon technology to measure and improve the effectiveness of these efforts. To make this
happen, the advertising may use anonymous information about your visits to Yilb.com and other
Web sites including: date and time of a banner shown, the cookie and the first three octets of the
IP address. No PII is collected and any information that IS gathered is used for online marketing
The advertising companies serving ads across multiple sites may use information about your
visits to Yilb.com and other Web sites to provide ads about goods and services you might find
interesting. If you would like more information about this practice and to know your choices about
not having this information used by a third party, simply to
NOTE ABOUT PHISHING SCAMS
Please send us any scam/phishing emails you have received by reporting them to
If you have received an email that you believe to be a phishing scam please remember that it is
very common for these scams to be redistributed at a later date with only slightly different
content, such as a different subject or return address, or with the fake webpage(s) hosted on a
We aim to report every variant of the scams we receive, so even if it appears that a scam you
receive has already been reported, please submit it to us anyway. We submit and track all reports
against phishing with IC3 at www.ic3.gov/complaint/default.aspx.
HOW WE USE THE INFORMATION WE COLLECT AND
WITH WHOM IT IS SHARED
When you make travel arrangements with Yilb and you provide information about yourself, we
use this information to complete your order (i.e., to complete air, hotel, car, and other
reservations), fulfill any customer service requests, and provide promotional or trip related
information via email or direct mail. We do not share this information with outside parties except
to the extent necessary to complete your order and fulfill your travel arrangements. Such other
parties may include, but are not limited to, appropriate airlines and other travel suppliers, credit
card merchant services, airline reservation systems, and other global distribution systems.
These service providers will disclose information about your traveler profile to hotel, airline,
cruise, rental car, and other travel suppliers whose products you have purchased. Although Yilb
attempts to select travel suppliers that are reputable companies, we have not placed limitations
on these suppliers from using or disclosing your information without your permission. Therefore,
we encourage you to review the information privacy practices of any travel suppliers whose
products you purchase on Yilb.com. In addition, these travel suppliers may also contact you as
necessary to obtain additional information about your confirmed reservation.
In addition to processing, confirming and fulfilling the travel or other services you request, Yilb
may use certain data for administrative and analytical purposes such as information systems
management, accounting, billing and audits. We may also use PII to provide you other services,
such as sending you an email notification regarding the status of your travel plans or informing
you about special promotions, surveys, contests, sweepstakes, flight specials, trip information, or
other travel opportunities from Yilb or its marketing partners.
Although no PII is collected, we monitor user's’ navigation of our Web site in order to better
understand and serve our customers. We may provide anonymous statistical information based
on this data to suppliers, advertisers, affiliates and other current and potential business partners.
We may also use such aggregate data to inform these third parties as to the number of people
who have seen and clicked on links to their Web sites.
When you are on the Web site and are asked for PII, you are sharing that information with Yilb
We may collaborate with other companies to offer you additional Products or Services, for
example, through sweepstakes, raffles, and promotions. We will share PII that is necessary for
these other companies to provide the Products or Services that you have requested. This policy
will not cover the use of your PII by these other companies. We encourage you to read a
Yilb may disclose the information that we collect about you when we have reason to believe that it
is necessary to identify, contact, or bring legal action against persons or entities who may be
causing injury to you, to us, or to others. We may also disclose your information when we believe
the law requires it.
Security of Your Personal Information
We recognize the importance of security for all PII associated with our customers and use
reasonable measures consistent with industry practices to protect PII under our control. However,
no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while
we will use reasonable efforts to protect your personal information, we cannot ensure or warrant
the security of any information you transmit to us. In order to protect the information stored in our
systems, we have implemented security measures, including data encryption technology and
The Web site may contain links to websites operated and maintained by third parties over whom
we have no control. The information practices of those Web sites are not covered by this privacy
policy. Any information you provide to thirdparty Web sites or that we provide in relation to travel
Please note that when you click on one of these links, you are entering another Web site, and we
have no responsibility or liability whatsoever for the content, actions, or policies of such thirdparty
Web sites. We encourage you to read the privacy policies of all thirdparty Web sites that link to
We use thirdparty advertising companies to serve ads when you visit our website. These
companies may use information (not including your name, address, email address or telephone
number) about your visits, in order to provide advertisements about goods and services of
interest to you.
Questions, Comments, or Concerns
contact@Yilb.com or write us at:Yilb, LLC, 250 Granby Street;Norfolk, VA 23510. We are
receptive to your comments or questions.
Other Information You Should Know
by us. We will notify you about significant changes in the way we treat personal information by
sending a notice to the primary email address specified in your account and/or by placing a
prominent notice on our site. Use of the Website after such changes are posted, or as otherwise
set forth in our email to you on this subject, shall constitute acceptance of such changes.